Return Policy

At imymeco.com, we strive to ensure your satisfaction with every purchase. However, if you're not completely happy with your order, our hassle-free return policy is here to help. Below, you'll find all the details you need to initiate and complete a return process smoothly.

 

Which Items are eligible for Return ?

  • Return Time: Within 7 days of receipt.
  • Product Condition:
    • In original condition and packaging (tags, etc.).
    • Unwashed and unworn.
  • Exceptions: Items that cannot be returned due to hygiene reasons.

 

Are there any Return Charges ?

  • No return charges.
  • Full refund of the item(s) or good(s) only, including shipping charges.

 

How do I Return my Order ?

  1. Request Return: Go to the Return Menu or email Customer Support at info@imymeco.com.
  2. Enter Details: Provide your email address and order number, then follow the instructions.
  3. Approval Notification: You’ll be notified if your return request is approved or rejected.
  4. Reverse Pickup: If approved, a reverse pickup will be arranged within 48-72 hours. Ensure availability and readiness.
  5. Self-Ship: If reverse pickup is not available, self-ship the return and provide courier details to info@imymeco.com.

 

What are the Packing Guidelines ?

  1. Pack items securely with all original packaging.
  2. Include the original invoice.
  3. Clearly mention the return address, order number, and return order RA number.

 

Where do I send my Return ?

Imymeco

E-2/69, 30 Feet Road,

Chanakya Place, Part-1,

Pankha Road, New Delhi -110059

Mobile: +91-9818469808

Email: info@imymeco.com

 

How long will the entire process take ?

  • It may take up to 7 days or longer to receive your return.
  • Once received, the return will be processed within 48 hours.
  • Refunds will be credited within 10-14 business days.

 

How will I be Refunded for the Return ?

  • Credit/Debit Card/Net Banking/COD: Refund to bank account.
  • Wallet (e.g., Paytm): Refund to wallet.

 

What if I haven’t received my Refund ?

  1. Check for email updates regarding the refund process.
  2. If notified, wait for the process to complete.
  3. For queries, email info@imymeco.com.

 

For any further assistance or queries, feel free to reach out via email at info@imymeco.com or call at +91-9818469808.