Return Policy

Which Items Are Eligible for Return?

  • Return Time: Within 7 days of receipt.

  • Product Condition:

    • In original condition and packaging (tags, etc.).

    • Unwashed and unworn.

  • Exceptions: Items that cannot be returned due to hygiene reasons.

Are There Any Return Charges?

  • No return charges.

  • Full refund including shipping charges.

How Do I Return My Order?

  1. Request Return: Go to the Return Menu or email Customer Support at info@imymeco.com.

  2. Enter Details: Provide your email address and order number, then follow the instructions.

  3. Approval Notification: You’ll be notified if your return request is approved or rejected.

  4. Reverse Pickup: If approved, a reverse pickup will be arranged within 48-72 hours. Ensure availability and readiness.

  5. Self-Ship: If reverse pickup is not available, self-ship the return and provide courier details to info@imymeco.com.

What Are the Packing Guidelines?

  1. Pack items securely with all original packaging.

  2. Include the original invoice.

  3. Clearly mention the return address, order number, and return order RA number.

Where Do I Send My Return?

Imymeco Incorporation

E-2/69, 30 Feet Road,

Chanakya Place, Part-1,

Pankha Road, New Delhi -110059

Mobile: +91-9818469808

Email: info@imymeco.com

How Long Will the Entire Process Take?

  • It may take up to 7 days or longer to receive your return.

  • Once received, the return will be processed within 48 hours.

  • Refunds will be credited within 10-14 business days.

How Will I Be Refunded for the Return?

  • Credit/Debit Card/Net Banking/COD: Refund to bank account.

  • Wallet (e.g., Paytm): Refund to wallet.

What If I Haven’t Received My Refund?

  1. Check for email updates regarding the refund process.

  2. If notified, wait for the process to complete.

  3. For queries, email info@imymeco.com.

 

For any further assistance or queries, feel free to reach out via email at info@imymeco.com or call at +91-9818469808.