Shipping Policy

At imymeco.com, we are committed to delivering your orders efficiently and transparently. Below are the details to help you navigate our shipping process.

 

Do you accept both Cash and Pre-Paid Orders ?

Yes, imymeco.com accepts both cash and pre-paid orders.

 

When will my Order be Delivered ?

  • Shipping Time: Items are usually shipped within the time specified on the product page. Orders placed after 3 PM are processed the next business day.
  • Business Days: Excludes public holidays and Sundays.
  • Processing Time: After confirming your order and processing the payment, items are generally shipped the same day, but it may take an additional 1-2 days in some cases.

 

What is the Estimated Delivery Time (ETD) ?

  • Orders within India: Typically delivered within 5-7 working days after shipping. Delivery time may vary depending on the shipping address.
  • International Orders: Typically delivered between 10-14 days, depending on the distance from the warehouse.
  • Note: During sales, your purchase from imymeco.com may take longer to arrive.

 

Can I request delivery to an International Shipping Address ?

Yes, imymeco.com delivers items internationally. You can make purchases from anywhere in the world with credit/debit cards issued in India and other countries. Only prepaid orders are accepted internationally.

 

What are the Delivery Charges ?

  • Local Orders: Free deliveries on all orders, whether COD (Cash on Delivery) orders or Pre-Paid Orders .
  • International Orders: Orders above $100 (i.e., 9,000 INR) are free across the globe. For orders below this amount, a charge of $10 (i.e., 900 INR) applies.

 

Are there any Hidden Costs (Sales Tax, GST etc.) on Goods or Items sold on your store ?

There are no hidden charges when you make a purchase with imymeco.com. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Delivery charges are not hidden and are charged extra depending on our shipping policy.

 

How can I track my Order ?

  • Tracking Information: Once your order is shipped, you will receive an email with the tracking number.
  • Tracking Methods: You can track your order on our website or the carrier’s website.

 

Are there any Shipping Restrictions ?

  • Restricted Areas: We do not ship to P.O. boxes or military addresses.
  • Customs and Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

 

What should I do if my Package is Lost or Damaged ?

  • Lost Packages:
    • Action: Contact us at info@imymeco.com.
    • Assistance: We will help locate the package or issue a replacement.
  • Damaged Packages:
    • Action: Take photos of the damage and contact us immediately at info@imymeco.com.

 

How can I contact Customer Support for Shipping Inquiries ?

  • Email: info@imymeco.com
  • Phone: +91-9818469808

 

Additional Information from imymeco.com

We aim to make your shopping experience seamless. Below, you will find answers to common questions regarding shipping, cancellation, and delivery.

 

What is the Cancellation Policy ?

  • Cancellation Window: Must be done within 5 hours of purchase.
  • Feedback: Provide a reason for cancellation.
  • Credentials: Fill in the complete credentials in the cancellation form.
  • Tracking: Tracking details will be provided for easier understanding.

 

National and International Return Policies

We take pride in offering clear and customer-friendly return policies for both national and international orders. Please review the guidelines to ensure a smooth return process.

National Return Policy

  • Return Window: Return within 7 days.
  • Product Condition: All tags and invoices intact.

International Return Policy

  • Return Window: Return within 7 days.
  • Product Condition: All tags and invoices intact.
  • Only prepaid orders will be returned.
  • Refunds processed within 10-15 days to your PayPal account.

 

Exchange Policy

We aim to provide you with the items you need as quickly as possible.

Rather than offering exchanges, we recommend returning the item(s) and placing a new order. This streamlined approach reduces processing time and ensures you receive the right product at the earliest.

For assistance, feel free to reach out via email at info@imymeco.com or call at +91-9818469808.